Coffee Shop Network: Digital Operations Management

Five locations, Excel spreadsheets, supply losses nobody tracks. A unified operations system — without complex rollouts.

Situation

Five coffee shops operating independently. Supply tracking in separate Excel files per manager. Revenue analytics done manually once a week. Nobody knew which location was profitable. Shift logs on paper.

What Was Done

📦

Centralised supply tracking: every write-off logged in the bot, summary in real time.

📝

Shift journal in Telegram: open/close, cash totals for all locations in one place.

📊

Comparative analytics: revenue and costs by location in a single dashboard.

🔔

Anomaly alerts: sudden cost spike or revenue drop instantly notifies the owner.

Result

−15%

supply losses

×5

locations in one view

3 days

to first result

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